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Help

Q: Will orders be shipped?
A: No. All orders will be available for pick up at the venue. Please visit the WILL CALL area to pick up your tickets.

Q: How do I track my order?
A: You will receive an e-email confirmation.

Q: How much is my shipping?
A: No shipping fees apply since all product is at WILL CALL at the resort.

Q: Do orders have any additional processing fees or service charges?
A: Tickets will include a $2.50 service fee.

Q: How do I return my product?
A: All sales are final, no refunds or exchanges are available.

Q: Do I have to pay sales tax?
A: You only have to pay sales tax if you are located in the same state as our warehouse (Missouri).

Q: I have a question on my charges.
A: Please see the contact us section.

Q: I need a copy of my receipt/invoice.
A: Please check your e-mail for confirmation on all orders.

Q: When will charges on my account?
A: Your credit card will be charged within 24 hours of submitting your order.

Q: How do I contact you?
A: Please see the contact us section.

 

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